Privacy Policy

1. Who We Are

JAYMAX Pte. Ltd. ("JAYMAX", "we", "our", or "us") is a Singapore-incorporated gold trade facilitator. We operate this website to connect with potential suppliers across the Asia-Pacific region, and with buyers in the United States.

This Privacy Policy explains what personal data we collect when you contact us through our website, how we use it, and your rights under Singapore's Personal Data Protection Act 2012 (PDPA).

2. Data We Collect

When you submit our "Get in Touch" form, we collect only the information you choose to provide:

• Full name • Phone number • WhatsApp number (if provided) • Email address • Facebook username (if provided) • LinkedIn profile URL (if provided) • How you heard about us • Your preferred contact method(s)

We do not use cookies, tracking pixels, or analytics tools that collect data about your browsing behaviour on this website.

3. How We Use Your Data

We use the information you provide solely to respond to your inquiry and assess whether there is a potential business fit. We will contact you through the method(s) you indicated as preferred.

We do not use your information for unsolicited marketing, automated profiling, or any purpose unrelated to the inquiry you submitted.

4. We Do Not Sell Your Data

JAYMAX does not sell, rent, or trade your personal data to any third party, ever.

5. Service Providers

We share your information only with service providers who help us operate this website:

• Form processing services (to receive and store your submission) • Website hosting providers

These providers are permitted to use your data only to deliver services to us and are bound by confidentiality obligations.

6. Data Retention

We retain your contact information for as long as necessary to follow up on your inquiry or as required by law. If no business relationship is established and no further contact is made, we delete inquiry records within 24 months of receipt.

You may request earlier deletion at any time (see Your Rights below).

7. Your Rights Under the PDPA

Under Singapore's Personal Data Protection Act 2012, you have the right to:

• Access personal data we hold about you • Request correction of any inaccurate data • Withdraw consent to our use of your data (subject to legal or contractual restrictions) • Request that we delete your data

To exercise any of these rights, contact us at contact@jaymax.sg. We will respond within 10 business days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party platforms such as LinkedIn. This Privacy Policy applies only to jaymax.sg. We are not responsible for the privacy practices of external sites and encourage you to review their respective policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of this website after any changes constitutes acceptance of the updated policy.

11. Contact

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact us at contact@jaymax.sg.

JAYMAX Pte. Ltd., Singapore